“If I had an hour to solve a problem and my life depended on the solution, I would spend the first 55 minutes determining the proper question to ask, for once I know the proper question, I could solve the problem in less than five minutes.” - Albert Einstein. Why we are building a product or why we need a redesign are the kind of questions you need to ask yourself before beginning with any other step. People always like to put their money into something that is driven and has a certain belief attached to it. And, to ascertain the same, your faith in the product should be in place. With a clear answer to why you want to do it and what it will help achieve would certainly help in creating a better strategy and a winning product.
“The greatest challenge to any thinker is stating the problem in a way that will allow a solution.” — Bertrand Russell. Identifying the problem can be regarded as the foundation of a design strategy. It is the gap between the current state and the ultimate goal of the business. Through the analysis of existing problems, ongoing challenges, and customer needs we can derive a problem statement. This statement acts as a guiding star for the team and keeps its focus on solving it.
To create a successful design strategy, the strategist needs to know what we are doing and where we are headed to. With complete know-how of the business goals, we can create a set of design goals that makes the solution more attainable. For example, if a business's goal is to get more users then their design goal is to get more people to click the Register button. A winning strategy aims at aligning the design goals with the goals of the business.
What a product should do and how it should do is what makes up a requirement statement. At Semiqolon, we aim to collect the information based on the user's needs and not through traditional ways. By asking thoughtful questions and through deep research, we try to understand the business as well as the user's behavior. The techniques followed by us to collect these requirements are:- - Stakeholder Interview - Industry Research - User Segmentation
Building a solution based on the above-mentioned steps is not complete until it goes through the step of validation. To prove the viability of the solution, it is put through the process of design-thinking that involves:- - Empathizing - Defining - Ideating - Creation of Prototype - Test/Rapid Testing - Implementation
TASK SCENARIOS MAPPING & FINDING COMMON PATTERNS
A user scenario is nothing but a narrative of an action or goal that a user wants to attain. Once the user persona is ready, UX designers put them into real scenarios by concentrating on who, what, when, where, and why's of the task that the user wants to accomplish. User scenarios help to define the key tasks that the user will perform and comes handy during the usability testing phase of the product.
IA aims to organize the contents in a way that it becomes easier for the user to find anything that they need with minimum effort. It defines the frame of the product design ranging from its visuals, functionality to the interaction. A well thought information architecture saves time and effort and creates an attractive product that is appreciated by its users.
DESIGN & USABILITY PRINCIPLES
If a product is not usable then the chances of its failure get very high. To ensure that the end product is a delight to use, the principles of usability should be followed throughout the design process. The components of the widely followed Norman's design and usability principles are:- - Visibility - Feedback - Mapping - Affordance - Constraints - Consistency
The language used by designers to communicate with their users is called as a visual language. Fonts, colors, shapes, and icons are the elements of visual design. An efficient visual language streamlines communication with the different parties aligned with the product and strengthens the brand identity.
It is a concept that states on how to design for all. While designing a User experience strategy, we need to make sure that this experience is available to everyone and not only for a certain group of people. When we incorporate accessibility features in our design we let everyone, including people with disabilities use or benefit from our product.
The visual designs, the wireframes, and all the other essential information are provided to the back-end developers who finally create the product that the business wished for.